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OWA Error "Can not render view" displayed where mail items should appear

Q article Q184304 states how to remedy this situation, when reinstalling OWA ASP's don't correct the problem.  This is a summary of the troubleshooting sequence.

1. Check the permissions on the following directories on the Microsoft
    Outlook Web Access server:

\Exchsrvr\Res directory

\Exchsrvr\bin directory
In both of the above cases, the Everyone group should have Full Control.

If this does not correct the problem, go to next step.

2. Be sure that the following services, if existing, have been stopped.

bulletWorld Wide Web Publishing Service
bulletMicrosoft SMTP Service
bulletMicrosoft NNTP Service
bulletFTP Publishing Service

Reregister Cdo.dll and Cdohtml.dll by typing the following syntax at a     command prompt:

   "regsvr32 c:\winnt\system32\cdo.dll" (without the quotation marks)
   "regsvr32 c:\exchsrvr\bin\cdohtml.dll" (without the quotation marks)

If this does not correct the problem, go to next step.

3. Use regedt32.exe to make the permission changes to the following hives.  Give "Everyone" full control.  Check propagate permissions to existing subkeys.

Registry Keys

HKEY_LOCAL_MACHINE\SYSTEM\currentcontrolset\services\MsExchangeweb
HKEY_LOCAL_MACHINE\SYSTEM\currentcontrolset\services\W3SVC

4. Stop the Exchange services and Restart the server.

 

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